Licensing

Free trial

Every Microsoft 365 tenant can use coOrgChart free for 30 days, with all features. The trial starts the first time coOrgChart is shown in your tenant. You don’t need to register or enter a credit card. During the trial, people who can edit the site see how many days are left; other visitors see nothing.

Buying a licence

Choose a plan on the pricing page and click Buy now. You pay on the checkout page of our reseller Creem (merchant of record). Plans are based on the number of employees in your chart; viewers are unlimited.

Right after the payment you receive your licence key by email, together with the invoice. The key is also shown in Creem’s customer portal, which is linked in that email.

Entering the licence key

1. Edit a page with coOrgChart and open the web part settings.
2. In the Licence section, paste the key into Licence key and click Activate.

The key applies to your whole tenant: all pages and Teams tabs with coOrgChart are licensed at once. It isn’t saved on the page, so you don’t need to publish it. A key works in one tenant; to move it to another one, write to support.

When the trial or licence ends

coOrgChart keeps working, and your pages and settings stay untouched. Instead, it shows notices:

• People who can edit the site see a notice with a link to the plans.
• Other visitors first see a short note; after 14 days, a banner asks them to contact the intranet team.

The notices disappear as soon as a valid licence key is entered or the subscription is renewed.

More people than the plan covers

The plan counts the people coOrgChart shows after the common filters, with a tolerance of 10%. If there are more, people who can edit the site see a notice right away, everyone else after 30 days. Nobody is removed from the chart; switch to a larger plan in the customer portal.

Renewal, plan changes and cancellation

• Subscriptions renew automatically, monthly or yearly.
• You can switch plans, update your payment details or cancel in the customer portal linked in your purchase email.
• After a cancellation, coOrgChart keeps working until the end of the paid period. Afterwards it shows a notice asking you to renew; your pages and settings stay untouched.

Questions about your licence? Write to support@compleo.ch.